Privacy Policy

What is your privacy policy?

Natural Sleep Shop does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us (when you contact us via e-mail, make an order, or sign up to become a member of our mailing list).  We will only use the information you give us for the purposes for which it was submitted and will never sell your information. 

If the business is sold, or a portion of the business is sold, the portion of the customer database relating to that business sale, could transfer to the new owners, so that they can continue to offer product selections to you, the customers of the business. Any information that relates to customer sale transactions that needs to be legally kept, will be stored securely and information will not be passed on for any other reason. 

What do you use my information for?

We use the information you provide only to process your order and contact you in the unusual event that any problems arise.  We use standard software for monitoring statistical information such as how many visitors we have to our website and what countries they are coming from. These statistics are viewed on an aggregate basis and help us understand overall trends. We do not look at individual customer data. Personal information is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.

Will you contact me by email?

When your order is received and dispatched, we will send you an email to confirm the details.

We may send you information on "specials" or other relevant news that we feel might be of interest to you, but you will be able to opt out of any such mailings by returning the email with the words "remove from mailing list" placed in the subject line, or simply by pressing the "unsubscribe" link on the email.  

Please contact us if you have any questions or concerns.